WhatsApp Business Appeal Generator
Generate a professional appeal message for a banned or restricted WhatsApp Business account. The tool also produces an evidence checklist and a compliance checklist tailored to your messaging behavior.
WhatsApp Business Appeal Generator
For Business App, WABA and API users. Generates a formal appeal with an evidence and compliance checklist.
Your appeal messages
We cannot guarantee account recovery. Final decisions are made by WhatsApp.
Your appeal will appear here
Fill in the form, pick a format, and click Generate. Free templates work instantly in your browser — no login required. Sign in with credits for AI-written appeals and rewrites. We never ask for your phone number or verification code.
Evidence checklist
- Business name and registered legal name
- Business website URL
- Use case (customer support / order updates / etc.)
- Proof of customer opt-in (screenshots of signup form, checkbox copy)
- 3–5 example messages you send to customers
- Opt-out handling process and how STOP requests are tracked
- Most recent campaign brief: objective, audience size, template
- Customer support workflow (response time, agents, escalation)
- Screenshots of the ban / restriction notice
- Template categorisation map (Utility / Marketing / Authentication)
- List of countries you message into, with any local registration evidence
Compliance checklist
- Using only the official WhatsApp Business app or approved BSP/API.
- Collecting clear, explicit opt-in before messaging customers.
- Honoring STOP / opt-out requests immediately, every time.
- Messages are relevant, useful, and match what users opted in for.
- No mass broadcasting to non-opted-in numbers.
- No purchased or scraped contact lists.
- Business identity, support hours, and contact info are clear.
- Aware of WhatsApp Business Messaging Policy and Commerce Policy.
- Template categories (Utility / Marketing / Authentication) are correctly assigned.
- Local laws and country-level requirements (e.g. DLT in India) are followed.
Official WhatsApp Business review steps
- 1
Document your business setup
Have your business name, registered address, website, and contact info ready.
- 2
Prepare opt-in evidence
Collect screenshots of your signup form, checkout checkbox or in-store opt-in form. Include consent timestamps when possible.
- 3
Gather message samples
Pick 3–5 sample messages that represent how you actually message customers (support, order updates, reminders).
- 4
Reach out via official channels
For WhatsApp Business App, contact smb_web@support.whatsapp.com. For Business Platform / API, contact your BSP and submit a case in the Meta Business Help Center.
- 5
Send a single, complete appeal
Include the issue (ban / restriction / template rejection), your appeal message, and links to evidence files.
- 6
Improve before resuming messaging
Tighten opt-in language, add a clear opt-out option (e.g. "Reply STOP to unsubscribe"), and avoid bulk sends to non-opted-in lists.
Things to avoid when appealing a WhatsApp ban
- Do not submit dozens of identical appeals — it slows review and looks suspicious.
- Do not provide false information about your usage or identity.
- Do not install GB WhatsApp, YoWhatsApp, FMWhatsApp or other unofficial mods.
- Do not buy a "100% unban service" — these are scams and there is no official unban service.
- Do not share your verification code, PIN or one-time password with anyone.
- Do not send bulk marketing messages to users who never opted in.
Frequently asked questions
What is the difference between WhatsApp Business App and WhatsApp Business Platform (WABA / API)?
WhatsApp Business App is the free mobile app for small businesses, similar to consumer WhatsApp with extra business features. WhatsApp Business Platform (WABA / API) is the paid platform for medium and large businesses, accessed via approved Business Solution Providers (BSPs).
My number was restricted but the account is not banned. What can I do?
Restrictions are usually tied to quality rating drops or low message acceptance. Pause sending to non-opted-in customers, fix your templates, and submit a calm appeal in the Business Manager. The generator above produces a professional message you can adapt.
How do I prove customer opt-in?
Screenshots of your signup form with a clearly worded WhatsApp opt-in checkbox, your checkout opt-in step, in-store paper forms, or webhook records that captured customer consent. Include the date / source for each opt-in source.
Can I message customers without opt-in if they messaged me first?
Customer-initiated conversations have a 24-hour service window in which you can reply freely. For proactive messages outside that window, you must use approved templates and have explicit opt-in. Marketing templates always require opt-in.
What if a message template was rejected?
Read the rejection reason carefully (often "promotional content without opt-in", "vague placeholder values", or "URL shorteners"). Rewrite the template to comply, then submit a single appeal that explains the change and the use case.
How do I avoid getting banned again?
Collect explicit opt-in before messaging, offer a clear opt-out ("Reply STOP to unsubscribe"), avoid purchased contact lists, do not bulk-broadcast to non-opted-in numbers, and keep your business profile, hours and use case up to date.