WhatsApp Business Appeal Generator
Generate a professional appeal message for a banned or restricted WhatsApp Business account. The tool also produces an evidence checklist and a compliance checklist tailored to your messaging behavior.
WhatsApp Business Appeal Generator
For Business App, WABA and API users. Generates a formal appeal with an evidence and compliance checklist.
Your appeal messages
We cannot guarantee account recovery. Final decisions are made by WhatsApp.
Evidence checklist
- Business name and registered legal name
- Business website URL
- Use case (customer support / order updates / etc.)
- Proof of customer opt-in (screenshots of signup form, checkbox copy)
- 3–5 example messages you send to customers
- Opt-out handling process and how STOP requests are tracked
- Most recent campaign brief: objective, audience size, template
- Customer support workflow (response time, agents, escalation)
- Screenshots of the ban / restriction notice
Compliance checklist
- Using only the official WhatsApp Business app or approved BSP/API.
- Collecting clear, explicit opt-in before messaging customers.
- Honoring STOP / opt-out requests immediately, every time.
- Messages are relevant, useful, and match what users opted in for.
- No mass broadcasting to non-opted-in numbers.
- No purchased or scraped contact lists.
- Business identity, support hours, and contact info are clear.
- Aware of WhatsApp Business Messaging Policy and Commerce Policy.
Official WhatsApp Business review steps
- 1
Document your business setup
Have your business name, registered address, website, and contact info ready.
- 2
Prepare opt-in evidence
Collect screenshots of your signup form, checkout checkbox or in-store opt-in form. Include consent timestamps when possible.
- 3
Gather message samples
Pick 3–5 sample messages that represent how you actually message customers (support, order updates, reminders).
- 4
Reach out via official channels
For WhatsApp Business App, contact smb_web@support.whatsapp.com. For Business Platform / API, contact your BSP and submit a case in the Meta Business Help Center.
- 5
Send a single, complete appeal
Include the issue (ban / restriction / template rejection), your appeal message, and links to evidence files.
- 6
Improve before resuming messaging
Tighten opt-in language, add a clear opt-out option (e.g. "Reply STOP to unsubscribe"), and avoid bulk sends to non-opted-in lists.
Things to avoid when appealing a WhatsApp ban
- Do not submit dozens of identical appeals — it slows review and looks suspicious.
- Do not provide false information about your usage or identity.
- Do not install GB WhatsApp, YoWhatsApp, FMWhatsApp or other unofficial mods.
- Do not buy a "100% unban service" — these are scams and there is no official unban service.
- Do not share your verification code, PIN or one-time password with anyone.
- Do not send bulk marketing messages to users who never opted in.
Frequently asked questions
What is the difference between WhatsApp Business App and WhatsApp Business Platform (WABA / API)?
WhatsApp Business App is the free mobile app for small businesses, similar to consumer WhatsApp with extra business features. WhatsApp Business Platform (WABA / API) is the paid platform for medium and large businesses, accessed via approved Business Solution Providers (BSPs).
My number was restricted but the account is not banned. What can I do?
Restrictions are usually tied to quality rating drops or low message acceptance. Pause sending to non-opted-in customers, fix your templates, and submit a calm appeal in the Business Manager. The generator above produces a professional message you can adapt.
How do I prove customer opt-in?
Screenshots of your signup form with a clearly worded WhatsApp opt-in checkbox, your checkout opt-in step, in-store paper forms, or webhook records that captured customer consent. Include the date / source for each opt-in source.
Can I message customers without opt-in if they messaged me first?
Customer-initiated conversations have a 24-hour service window in which you can reply freely. For proactive messages outside that window, you must use approved templates and have explicit opt-in. Marketing templates always require opt-in.
What if a message template was rejected?
Read the rejection reason carefully (often "promotional content without opt-in", "vague placeholder values", or "URL shorteners"). Rewrite the template to comply, then submit a single appeal that explains the change and the use case.
How do I avoid getting banned again?
Collect explicit opt-in before messaging, offer a clear opt-out ("Reply STOP to unsubscribe"), avoid purchased contact lists, do not bulk-broadcast to non-opted-in numbers, and keep your business profile, hours and use case up to date.