Terms of Use

1. Hum kaun hain

BanAppealGenerator.com (“hum”, “Service”) ek independent educational website hai jo users ko WhatsApp account bans samajhne aur appeal messages likhne mein madad karta hai. Hum WhatsApp LLC ya Meta Platforms, Inc. se affiliated nahi hain.

2. Acceptable use

Aap Service ko sirf lawful purposes ke liye use karne ke liye agree karte hain. Aap nahi karenge:

• Service ka use WhatsApp ke review systems ko false information se mislead karne ke liye.
• Service ka use WhatsApp staff ya kisi third party ko harass, threat ya defame karne ke liye.
• Aisi content jo illegal, hateful, ya kisi ke intellectual property rights violate kare.
• Hamare endpoints ko scrape, automate ya overload karne ki koshish.
• Hamare tools ya templates ko bina permission resell, mirror ya republish karna.
• Spam, bina opt-in bulk messaging, ya kisi bhi WhatsApp policy-violating activity ke support mein hamare tools ka use.

3. Credits kharidna aur refund policy

Hum one-time credit packs bechte hain jo Service par AI-assisted appeal rewrites aur premium generations chalate hain. Khareede gaye credits expire nahi hote aur account ke promotional credits ke saath stack ho jaate hain. Har purchase ek one-time transaction hai. Checkout complete karke aap humein checkout par dikhayi gayi raashi aapke payment method se charge karne ki permission dete hain.

Refunds. Use ho chuke credits generally refundable nahi hote. Exceptions:

• 7 din ke andar unused pack: Agar aapne kisi pack se koi credit spend nahi kiya, to purchase ke 7 din ke andar full refund request kar sakte hain.
• Duplicate ya galat charge: Agar humne do baar charge kiya ya billing error hua, to duplicate ya galat amount full refund karenge.

Refund ke liye email karein ban-appeal-generator-support@gushanai.com par ya hamari contact page use karein. Apna account email aur order ya transaction ID bhejein. Hum receipt confirm karenge aur eligible refunds jaldi process karenge.

4. Termination aur account suspension

Agar aap Section 2 (Acceptable use) violate karte hain — jaise endpoints scrape/automate karna, systems ko overload karna, false ya deceptive information submit karna, ya Service ko spam, harassment, ya doosri policy-violating activity ke support mein use karna — to hum severity ke hisaab se yeh kar sakte hain:

• Warning issue karna;
• Aapka access suspend karna ya features restrict karna (credit purchase ya AI generation samet); ya
• Aapka account terminate karke Service access revoke karna.

Termination ke baad unused credits. Agar hum aapka account isliye terminate karte hain kyunki aapne terms violate kiye, unused credits forfeit ho jaate hain aur refundable nahi hote. Agar hum Service band karte hain ya aapka account aapke breach ke alawa kisi reason se terminate karte hain, to hum reasonable efforts karenge taaki shutdown se pehle aap remaining purchased credits use kar saken, ya jahan applicable law require kare, unused purchased credits ka proportional refund offer karenge.

Apna account band karna. Aap kabhi bhi account deletion request kar sakte hain — ban-appeal-generator-support@gushanai.com par ya hamari contact page se. Verified deletion requests reasonable time mein process karenge. Account delete karne se automatically unused credits ka refund nahi milta, jab tak aap Section 3 ke under qualify na karein.

5. Koi warranty, koi guarantee nahi

Service "as is" aur "as available" basis par provide kiya jaata hai. Hum uptime, accuracy, ya kisi particular outcome ki guarantee nahi dete. Hum guarantee nahi dete ki koi WhatsApp account restore hoga.

6. Limitation of liability

Maximum extent jo law allow kare, BanAppealGenerator.com aur uske operators kisi indirect, incidental, special, consequential ya punitive damages ke liye liable nahi honge — including WhatsApp access loss, lost revenue, ya damaged reputation.

7. Intellectual property

BanAppealGenerator.com ke text, layout, templates, aur code humare hain ya hamare paas license hai. Aap individual appeal templates ko personal ya business use ke liye copy kar sakte hain WhatsApp se communicate karne ke liye. Hamari content ko apne naam se republish nahi kar sakte.

Trademarks unke respective owners ke hain. "WhatsApp" aur WhatsApp logo WhatsApp LLC ke trademarks hain.

8. External links

Hum WhatsApp, Meta, aur doosre third-party resources se reference ke liye link karte hain. Un sites ke content ya practices ke liye hum responsible nahi hain.

9. Service changes

Hum features kabhi bhi add, change ya remove kar sakte hain. Hum Service ko completely band bhi kar sakte hain. Major changes ke liye hum reasonable notice dene ki koshish karenge.

10. Terms changes

Agar hum terms materially change karte hain, upar "Last updated" date update karenge aur homepage par notice dalenge. Changes ke baad continued use updated terms ko accept karna maana jaayega.

11. Governing law

Yeh terms applicable law jo operator ke jurisdiction mein hai, us par governed hain, conflict of law principles ke bina.

12. Contact

Terms ke baare mein questions? Contact karein.